Shipping policy

Processing Time All orders are processed within 1–2 business days. During peak periods or for made-to-order pieces, processing may take up to 15 to 20 business days. You will receive a confirmation email with tracking details once your order has shipped.

Shipping to the United States We ship internationally from India to the United States via trusted courier partners. Estimated delivery time is 20–25 business days from the date of dispatch.

Shipping Rates

  • Free shipping on all US orders above $200 USD.
  • Standard International Shipping on orders below $200 USD: calculated at checkout based on order weight and destination.

Tracking Once your order is shipped, you'll receive a tracking number via email. You can use this to monitor your shipment in real time.

Customs & Duties We ship on a Delivered Duty Paid (DDP) basis — all applicable customs duties, taxes, and import fees are included in your order total. You won't face any surprise charges at delivery.

Delays We are not responsible for delays caused by customs clearance, weather, or other circumstances beyond our control.

For any shipping-related queries, please contact us at info@fellofeel.com.